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Policies

How to Order
You may add the products of your choice simply by clicking on the Add To Cart buttons. You can check out via our secure server directly on our website or you may choose PayPal. If choosing PayPal, you will be directed to the Paypal website where you will be able to set up a secure, fast and free paypal account or check out as a guest and use your credit card.  When you are finished with your order, please check it carefully before finalizing. (See return policy)

Paypal provides a secure server (SSL) and additional security to make your transactions safe. Paypal is used by over 7 million users and is the most respected online payment processor.

Shipping and Handling
Orders are shipped within 1-2 business days after payment has been received and are shipped from our Minneapolis headquarters. We ship either USPS first class, Parcel Post or UPS.

Orders are processed and shipped during normal business hours only. We do not ship on weekends or holidays. 

Please ensure that all information is current and correct. Any packages that are returned due to incorrect shipping information will incur a second shipping charge to be sent out. Refunds that are sent back because of incorrect information will be less the cost of shipping. We are not responsible if shipment is received by another party due to incorrect information. If you would like to request shipping insurance, please advise us to do so in the special instruction section at checkout. There is a small fee for insurance.

Our free and low shipping rates are for the US only. 

We believe strongly in re-using and recycling and we encourage you to re-use or recycle our packaging.

Sales Tax
All orders being shipped in Minnesota will be charged Minnesota sales tax, as required by law.

Return Policy
We are confident in the quality, purity and value of our hair care and offer you our 100 % guarantee. If for some reason you are not completely satisfied with your purchase, you may return or exchange it within 14 business days of original purchase date. Items being returned must have an authorization number and be in its original packaging. Orders returned without our approval, including non-deliverable addresses will be refunded less shipping costs.

Please contact Customer Service at 888.201.8608 for an authorization code before returning your order. Returns should be sent to:

Greenbody Greenplanet  |  7101 Hwy 65 NE, Ste 1  |  Minneapolis, MN. 55432

Privacy
At Greenbody Greenplanet, we are committed to upholding your privacy. As a user of our website you can be certain we will only collect information needed to fulfill your order. We will never share any of your personal information and use all the appropriate technology to keep it safe.


Commitment to Data Privacy

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By e-mail: info@greenbodygreenplanet.com
By Phone: 888.201.8608
 




 

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